Terms of service

ORDERS

All orders are subject to acceptance and availability.

Seiko Philippines offers products for sale that are in stock and available for dispatch from our distribution center.  Occasionally, however, we may be waiting for shipments from our supplier.  Consequently you may from time to time be given the possibility of making an Advance Payment for certain items in which case you are able to make an Advance Purchase.  This will ensure that you receive this item in priority once stock has been delivered to Seiko Philippines.  Seiko Philippines will only take Advance Purchase orders for stock that has been scheduled for delivery by a supplier.  Your rights regarding Advance Purchase are the same as those for any other purchase at Seiko Philippines.  Alternatively, you may simply choose to register your email address for notification of arrival. 

Items received into stock my be pre-allocated to satisfy Advance Payment orders and customers making Advance Payments will receive items in priority to customers on the waiting list or customers ordering through the Site for immediate delivery.  Please be aware that we may be unable to deliver selected Advance Payment merchandise due to production problems or quality check issues identified when we receive an order into stock.  In these circumstances we will notify you by email and refund the Advance Payment to your credit card within thirty (30) days of being advised that merchandise has become unavailable.

If you have registered your email address for notification of the arrival of a specific product featured on our Site, we will attempt to notify you by email within 48 hours of the product becoming available on the Site.  Please note that on occasion certain products that are in particularly high demand will sell out during this period.

Please note that items in your shopping basket/cart are not reserved and may be purchased by other customers.

 

D. PICK-UP AT STORE 

•    Upon checkout, select “Pick-up at store” on the shipping options.
•    Select the branch where you want to pick-up your item.
•    You can opt to pay via PayPal, DragonPay or upon claiming the item at the store.
•    We will email you within 48 hours on the date when you can claim our item.
•    Fill-up the necessary information and click “Proceed to checkout”.
•    For orders that will be paid for in-store, we will only reserve that item 3 days from the confirmed date of pick-up.
•    For items paid for via PayPal/DragonPay, exchanges can only be done through the webstore. Strictly no refunds in-store.

E. PRICING POLICY

Prices shown on the Site are in PHP (Philippine Pesos) and are inclusive of VAT at the applicable rate.

All prices and offers remain valid as advertised from time to time.  The PHP price of a product displayed on the Site at the time the order is accepted will be honored, except in cases of patent error.

Product prices are set at the beginning of each season using existing currency exchange rates.  These prices are subject to change if the applicable currency exchange rate changes before your order is accepted of the items are subject to markdowns at any time during the selling period.

Customers purchasing from Seiko  Philippines  will be charged for the items purchased and shipping costs only. Import duty or tax costs will be invoiced to you directly by the courier like DHL, FedEx, Air 21 or an import broker appointed by you.  We recommend you contact your local customs authority to determine a landed cost price prior to purchase completion.  If you are a customer whose credit card is not denominated in PHP, the final price will be calculated in accordance with the applicable exchange rate on the day your credit card company processes the transaction.

F. ACCEPTANCE OF YOUR ORDER

Once you have made your choice and your order has been placed, you will receive an email acknowledging the details of your order.  This email is not an acceptance of your order, just a confirmation that we have received it.

Unless you cancel your order, acceptance of your order and completion of the contract between you and Seiko Philippines will be completed when we email you to confirm the goods have been dispatched.  The sale contract is therefore concluded in the Philippines where our operation center is located, and the language of the contract is English.

We reserve the right not to accept your order in the event, for example, that we are unable to obtain authorization for payment, that shipping restrictions apply to a particular item, that the item ordered is out of stock or does not satisfy our quality control standards and is withdrawn, or that you do not meet the eligibility criteria set out within the TOS.

We may also refuse to process and therefore accept a transaction for any reason or refuse service to anyone at anytime at our sole discretion.  We will not be liable to you or any third party by reason of our withdrawing any merchandise form the Site whether or not that merchandise has been sold; removing, screening or editing any materials or content on the Site; refusing to process a transaction or unwinding or suspending any transaction after processing has begun.

G. PAYMENT

Payment can be made by Visa, MasterCard, American Express and any debit cards and any other methods which ay be clearly advertised on the Site from time to time.  Payment will be debited and cleared from you account upon dispatch of your order by Seiko Philippines.  You confirm that the credit/debit card that is being used is your s or that you have been specifically authorized by the owner of the credit/debit card to use it.  All credit/debit card holders are subject to validation checks and authorization by the card issuer.  If the issuer of your payment card refuses to authorize payment to Seiko Philippines, we will not be liable for any delay or non-delivery.

We take all reasonable care to make our Site secure.  All credit card transactions on this site are processed using Paypal or Smart Money.

To help ensure that your shopping experience is safe, simple and secure Seiko Philippines uses Secure Socket Layer (SSL) technology.

Furthermore, we will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data your provide when accessing or ordering from the Site.